Giant Group is currently seeking candidates for the position of “Employee Support Advisor”.

Summary:

  • Reporting to: Employee Support Manager
  • Location: Lahore, Pakistan
  • Hours: 40 hours a week working UK hours from 6 am to 9 pm
  • Salary range: PKR 35,000 to 60,000 + Shift allowance (if applicable)
  • Holiday: 17 days + Public Holidays
  • Benefits: provident fund/medical cover/training & development
  • Probation period: 3 months

The Role:

As the Employee Support Advisor you will be answering online written and live chat queries from our field employees

(contractors) and agency clients to successfully answer queries and handle any complaints all the while maintaining and providing a high-level of customer satisfaction at the core of every decision and behavior.

Your ultimate objective is to provide exemplary support to our field employees and agency clients by assisting with timesheet and expense entry, providing step-by-step guidance on the employee portal, advice, and information on their pay.

  • Key responsibilities of the role include but are not limited to, answering large volumes of messages and live chats

whilst providing exemplary customer service to field employees and agency clients within the agreed Service Level

Agreements (SLA)

  • Maintaining and developing knowledge on giant procedures, policies, and processes and maintaining excellent

relationships with field employees, agency clients, and both internal and external stakeholders

  • Understanding our customer’s needs by resolving and escalating queries in a timely manner to ensure that

complaints are resolved at the first attempt

  • Resolving product or service concerns by identifying the cause; selecting and explaining best solution; expediting

corrections or adjustment and following up through to its resolution.

  • Maintain a follow-up service on completed customer queries to ensure continuous customer satisfaction
  • Achieve high survey scores which look to secure “Yes I would recommend giant “ answers from clients

Experience/Competencies:

Ideally you would be educated to degree level or at a minimum have 1 years experience within a customer service role delivering against service level agreements. Excellent professional and friendly attitude and the ability to quickly develop a rapport with customers over live chat to deliver a customer 1st service.

You have great enthusiasm and attitude for the role, a high level of resilience, and strong written and verbal communication and emotional intelligence.

  • Proficient in Microsoft office.
  • Experience of live chat.
  • Understanding and striving to achieve the giant people values is essential.

Career Path:

Your career path at giant will be consistent with how well you are carrying out your current role including reference to

whether you have met or exceeded your objectives and importantly how you demonstrate the giant people’s values.

Understanding your aspirations ultimately helps us to guide your individual career path whether it is in your current role or in a different role where your skills and knowledge can be developed.

In this role there are a number of career path routes you can take. For example, you can become a senior, supervisor,

manager, operations manager or alternatively you can work in customer services exclusively for any of our sister companies in precision 1st line support, screening, or financing.

Training:

We provide in-house certified training as well as role-relevant accredited training to enable you to do the role efficiently.

Giant’s People Values:

At Giant we have people values that we always aspire to. They are the cornerstone of our culture:

Personal Growth: we strive to understand ourselves.

  • we are self-aware and in control of our insecurities, moods, and emotions and their effect on others,
  • we control our reactions and think before speaking,
  • we empathize and understand other’s emotions and their views and try to treat people according to their emotional

Relationships:

  • we are good at building rapport and relationships with others often by finding a common ground
  • we take ownership of tasks/projects,
  • whilst freely admitting our mistakes, and
  • we stretch ourselves to grow (being nervous shows you are being stretched!)

Clear Communication:

  • we listen well, encourage others to speak and
  • we communicate internally and externally in a straight-forward honest manner leaving nothing unsaid – we say the good & the bad!
  • whilst always being fair, respectful, and emotionally intelligent.

Working as a Team:

  • We achieve goals together as a team,
  • With humility, not ego,
  • Where everyone is equal and feels safe to challenge others and have their views heard
  • Always with a sense of humor!

At Giant, we believe that working for and with people who have emotional intelligence increases job happiness (satisfaction

and motivation) exponentially. By following these values, we can be the best at what we do, provide greater job satisfaction

for those around us, and can all grow to be the best version of ourselves!

Giant Appraise:

To help you progress in your career you will be set clear objectives and you will be expected to constantly give and receive feedback. Every three or six months (monthly in your first three months) you will have a straightforward review meeting discussing your achievements, the progress of your objectives, examples of how you have demonstrated the giant people values, together with any other relevant discussion points including of course any feedback (good and not so good!) on your line manager.

How to Apply:

If interested send your updated resume to Sadiqa.Liaqat@giantgroup.com Also mention the position you’re applying for in the subject line.

Graana is currently seeking candidates for the position of “Business Development Associate / Assistant Manager Business Development”.

Why Graana?

At Graana we give you the platform to be part of the real-estate landscape and lead the industry. For about a decade our intention has been to revolutionize the real estate industry in Pakistan. The same belief drove the vision of our real estate team, Graana; where quality beats quantity. Graana.com is a result of simplified essential components of real estate into a more efficient and user-friendly portal.

Objectives of this BDA/AMBD

Thy to utilize a significant amount of your time to find and attract clients, which may include activities such as cold-calling, emails, following up on leads, indoor & outdoor meetings, open house events, marketing, and presenting business ideas to individuals, investor groups and a range of other interested parties.

What is your Role/Job Description?

  • Finding, scouting, and identifying investors with property & investment needs.
  • Revenue generation by virtue of internal & external project sales targets
  • Keeping in touch with clients via meet-ups, calls, emails & WhatsApp to notify them of the latest happenings with respect to product and market.
  • Securing a project sales deal by advertising, marketing, promoting, preparing, and presenting project offerings & proposals to clients to convince them.
  • Carrying out thorough research and analysis of the real estate and/or property market to benchmark and stay ahead of the competition for successful closings.
  • Maintaining up-to-date and accurate product & market knowledge particularly in the project sales field.
  • Liaising with Client Care Department to prepare, oversee, and handle paperwork regarding receipts, sale agreements, CPRs, etc.

What do you need?

We want you to have certain skills and qualities, including excellent verbal and written communication skills, strong interpersonal skills, and good listening skills; excellent negotiation skills, math aptitude and the ability to manage and explain financial solutions, and good marketing skills; attention to detail, excellent problem-solving skills, and familiarity with relevant real estate rules and regulations. Market knowledge of other projects is a must.

Qualification?

In terms of academic qualifications, the job role of Business Development Associate / Assistant Manager Business Development demands a Bachelor’s degree at least.

How to Apply:

Email your CV to bushra.farooq@graana.com and do mention the position in the subject line and cc: hareem.khan@graana.com

Urbansole is currently seeking candidates for the position of “Assistant Manager PR”.

Department: Marketing Department

Eligibility Criteria:

  • Education: BBA / MBA (Majors in Marketing)
  • Experience: 1 – 2 years of relevant experience (Preferably in a PR agency)

Location: DHA Phase VIII, Lahore.

Market competitive salary and benefits will be offered.

How to Apply:

If interested, send your updated resume to recruitment@urbansole.com.pk Also mention the position you’re applying for in the subject line.

Market Pro is currently seeking candidates for the position of “Content Writers”.

Total Vacancies 10

Qualification Required: Bachelor’s in English Literature and Language, Business Administration, Marketing, Mass Com, CS and related fields

Skills Required

An ideal candidate for this role must have excellent writing and editing skills, as well as the creative ability to market various products. A strong understanding of the English language is mandatory, as our portfolio contains global clients.

Experience: Fresh to 2 years

Job Description

  • Writing SEO-friendly blogs, articles, news, video scripts, and more
  • Generating Onsite + Offsite Content
  • PR Promotion and ContentCreation
  • Working closely with the marketing team to assist marketing campaigns
  • Conducting in-depth research on industry-related topics in order to develop original content
  • Developing contentfor blogs, articles, product descriptions, social media, and the company website
  • Assisting the marketing team in developing contentfor advertising campaigns
  • Proofreading contentfor errors and inconsistencies
  • Editing and polishing existing contentto improve readability
  • Conducting keyword research and using SEO best practices to increase traffic to the company website
  • Creating compelling headlines and body copy that will capture the attention of the target audience

Gender Preference: Both genders are encouraged to apply

Working Hours: 9 hours a day

Compensation Package: Fresh: 25,000-40,000, Having Relevant Experience: 40,000-50,000

Job Location: Johar Town, Lahore.

How to Apply:

If interested send your updated resume to hr@marketpro.ai Also mention the position applying for in the subject line

Architecture in Motion (AIM) is currently seeking candidates for the position of “API DevOps Support Officer”.

Requirements:

  • Have a degree in Computer Science, computer/software engineering, or related discipline or an equivalent combination of education and experience.
  • Knowledge of Web APIs, REST, XML, JSON, SOA/Web services, internet/network security standards (WS security, OAuth, Open ID Connect, JWT, etc.)
  • Knowledge of Linux OS
  • Knowledge of MySQL, JAVA, Networks (Load Balancers)
  • Understanding of Cloud (AWS, Azure), Virtual Environments (VMWare)

Job Type: Full-time

Job Location: This position will be remote.

How to Apply:

If interested send your updated resume to zeenia.hamid@iaim.ca Also mention the position applying for in the subject line 

Nearpeer Private Limited is currently seeking candidates for the position of “Program Manager / Senior Program Manager”.

Position Overview: The role of Program Manager/Program Lead is a critical position at Nearpeer. A successful Program Manager will be responsible for the end-to-end management of their respective academic wing.

Reporting Line: Program Managers report directly to the Head of Academic Programs, with indirect reporting to the Chief Executive and the Chief Operating Officer.

Salary Range: PKR 70,000 – 150,000

Responsibilities:

Product Development & Content Creation:

Design & Develop new academic products for the Nearpeer academic product portfolio in line with market demand, Nearpeer strategic objectives, and philosophy. These include but are not limited to pre-recorded lectures, notes, topical pop quizzes, past paper videos, test sessions, etc.
Conduct Focus groups and extensive market research to ensure optimum product-market fit.
Monitor & Evaluate product effectiveness post product launch.

Product Quality Assurance:

Review, provide feedback and approve course slides developed by Creative associates.
Ensure content is audited by the Academic Associates, Classroom Managers, and Students.
Ensure timely content uploading on the Nearpeer Learning Management System.
Ensure uploaded content is meeting Neapeer video quality standards.
Ensure lecture descriptions, course tags, course tiles, modules titles, and video titles meet the course requirements and Nearpeer quality standards.

Instructor Management & Coordination:

Recruit and onboard subject instructors.
Design and negotiate compensation plans.
Develop and monitor instructor KPIs.
Train instructors on Nearpeer content production protocols.
Ensure timely development of course outlines and course content.
Oversee instructor coordination with Creative and Academic Associates.
Ensure instructor recording schedules are communicated to the studio team.
Brainstorm for new product extensions.

User and Revenue targets:

Set and define market-competitive product pricing.
Develop and implement innovative strategies to onboard and retain users.
Track and consistently innovate to reduce customer acquisition costs.
Measure and interpret progression towards set goals.
Develop and implement innovative strategies to achieve revenue targets, including but not limited to offering discounts, rebates, coupons & special incentives.

People Management:

Onboard and train Academic, Creative Associates, and Classroom managers.
Review content developed by Associates and provide timely feedback.
Ensure smooth coordination of the Academic associates with respective instructors.
Ensure classroom response time is minimized (for Classroom Managers)
Manage the campus ambassadorship program.
Evaluate the need for & assign blogs to content writers. Proofread and approve content before publication.

Marketing Support:

Devise potential marketing strategies in coordination with marketing departments.
Evaluate the performance of digital marketing campaigns. Check and approve final graphics and videos before social media posts.
Identify, guide, and coordinate with influencers/public groups for social media marketing.
Assign promo codes to influencers and campus ambassadors. Evaluate conversion rates.

Sales Support:

Train counselors on the product, help them understand the market dynamics and competitor offerings.
Design campaigns to provide the sales team with good leads to help meet targets.
Discuss monthly targets with the Sales Director, planning leads and campaigns accordingly.
Devise post-sale plans to ensure customer satisfaction.

Compensation and Benefits:

Compensation is aligned with the candidates’ experiences and qualifications and is market competitive. The position offers a solid career trajectory, an excellent platform for Professional and Personal development, networking, people management, and the opportunity to develop high-quality educational products.

Apart from monetary benefits, Nearpeer offers a fun work environment, professional training opportunities, subsidized lunch, and life + health insurance coverage to all its employees.

Requirements:

We are looking for someone with 2-3 years of professional experience. The candidate must have excellent verbal and written communication skills, be data proficient, and be comfortable with numbers. Experience of working in the education sector is preferable; however, anyone with a passion for education is encouraged to apply.

Applications Deadline: 27 November 2020, but we are doing first comes first serves.

How to Apply:

Click here to apply online.

 

Market Pro is currently seeking candidates for the position of “Content Writers”.

Total Vacancies 10

Qualification Required: Bachelor’s in English Literature and Language, Business Administration, Marketing, Mass Com, CS, and related fields

Skills Required:

An ideal candidate for this role must have excellent writing and editing skills, as well as the creative ability to market various products. A strong understanding of the English language is mandatory, as our portfolio contains global clients.

Experience: Fresh to 2 years

Job Description:

  • Writing SEO-friendly blogs, articles, news, video scripts, and more
  • Generating Onsite + Offsite Content
  • PR Promotion and Content Creation
  • Working closely with the marketing team to assist marketing campaigns
  • Conducting in-depth research on industry-related topics in order to develop original content
  • Developing content for blogs, articles, product descriptions, social media, and the company website
  • Assisting the marketing team in developing content for advertising campaigns
  • Proofreading content for errors and inconsistencies
  • Editing and polishing existing content to improve readability
  • Conducting keyword research and using SEO best practices to increase traffic to the company website
  • Creating compelling headlines and body copy that will capture the attention of the target audience

Gender Preference: Both genders are encouraged to apply

Working Hours: 9 hours a day

Compensation Package: Fresh: 25,000-40,000, Having Relevant Experience: 40,000-50,000

Job Location: Johar Town, Lahore

How to Apply:

If interested send your updated resume to hr@marketpro.ai Also mention the position you’re applying for in the subject line.

Market Pro is currently seeking candidates for the position of “Sales and Marketing Executive”.

Total Vacancies: 2

Qualification Required: Bachelor’s in Business Administration, Management, Marketing, Mass Com, and related fields

Skills Required:

Must possess excellent communication skills and have the ability to deal with clients.

Experience: Fresh to 2 years

Job Description:

  • Conducting market research on rival services.
  • Implementing marketing plans for company products/services.
  • Coordinating with media representatives and sponsors.
  • Working in a team to achieve targeted sales strategies.
  • Answering client queries about services.
  • Tracking sales/conversions data to ensure the company meets sales quotas.
  • Creating and presenting sales performance.

Gender Preference: Both genders are encouraged to apply

Working Hours: 9 hours a day

Compensation Package: Fresh: 25,000-40,000, Having Relevant Experience: 40,000-50,000

Job Location: Johar Town, Lahore

How to Apply:

If interested send your updated resume to hr@marketpro.ai Also mention the position applying for in the subject line 

Master Group of Industries, Power Sector Division – Master Wind Energy Limited. is currently seeking candidates for the position of “Accounts Executive”.

Location: Head Office, Lahore

Salary: Market competitive salary plus company benefits

Candidate profile:

Qualification:  – BBA, M.com, MBA, MS & BS (Accounting and Finance)

Experience: Fresh to 1 year

Any other criteria:

  • Knowledge of Financial Reporting, Bookkeeping, and Oracle will be preferred.
  • Command on MS Word, MS Excel & Powerpoint.
  • Professionally well-mannered and groomed

Gender preference: No gender preferences

The deadline to apply is 20th October 2021

How to Apply:

If interested send your updated resume to cso@fccollege.edu.pk Also mention the position you’re applying for in the subject line.

Nestlé Pakistan Limited is currently seeking candidates for the position of “Cycle Planning Executive”.

Location: Lahore

Job Type: Full-time

Position Summary:

To develop the Channels to support long-term Channel Category growth and profitably increase market share to ensure Nestle Product Commercialization.

A day in the life of…

  • Define strategies and plans that deliver Channel growth based on consumer, shopper, and customer requirements                                          
  • Ensure effective utilization of allocated budgets
  • Develop and propose the in-store vision of success for the channel in each category. Support its implementation and continuously review the effectiveness of in-store activations
  • Recommend and execute promotional guidelines based on shopper understanding and from field sales team input. Ensure all promotional investment is properly reviewed and evaluated
  • Work with Customer teams to define and develop appropriate channels & key customer execution.  Support the construction of key commercial propositions at the Channel level
  • Ensure complete support and collaboration with National Key Account Manager/ Key Account Managers and Zonal/Regional Sales Managers to ensure alignment of Category, Channel and Field sales plans, including alignment on Investment           

What will make you successful:

  • Bachelor’s degree in Sales/Marketing or business-related field
  • Fresh or 1-2 years of experience in sales/marketing
  • Proficient in MS Excel and ability to analyze data and extract insights
  • Capacity to understand all sales functional areas

How to Apply:

Click here to apply online.

Afiniti is currently looking to hire Experienced CS Professionals for multiple roles in their Lahore office.

Education: Minimum Bachelor’s in Computer Sciences

Experience: Minimum 2 years

Salary: Market competitive

Below mentioned are the languages and technologies they are looking to hire for:

  • C++
  • React
  • Node
  • GIT
  • API, WebHook, WebSocket
  • Docker

Deadline to Apply: Monday, August 9, 2021

How to Apply:

Interested candidates can send their updated resume to cso@fccollege.edu.pk mentioning “Resume for Afiniti” in the subject line.

Idara-e-Taleem-o-Aagahi (ITA) is currently seeking candidates for the position of “Research Analyst”.

Departments: Research

Location: Lahore, Quetta

Job Description

  • To design and finalize research studies and sampling systems with rigorous rationale and options.
  • Coordinate with National Research Team during the various phases of different researches including piloting, training, data collection, data analysis, and reporting, and dissemination.
  • Organize and conduct training for research studies, partners, and volunteers.
  • Support ASER core team in data compilation and analysis
  • Assess, interpret and evaluate the outcomes of research, and develop ideas for the application of research outcomes.
  • Support research team in developing research proposals for seeking external funding for research projects.
  • Creating concept papers, proposals, and budgets for funding, as needed.
  • Contribute to designing research focus and methodology for research various initiatives.
  • Writing Research Papers, and to Undertake Systematically and Organized Research on Project issues by applying qualitative and quantitative research techniques, sampling, and research design

Eligibility:

Education: Masters in Public Policy/Education/Economics.

Experience: 2-4 years of experience in implementing educational and research projects.

Special Skills:  

  • Competence and comfort level with statistical software’s i.e. STATA & SPSS.
  • Ability to work both as part of a team and individually.
  • Extreme diligence in meeting deadlines and ability to work in a multi-tasking environment.
  • Interpersonal skills: the ability to work well in a team and successfully interact with villagers, volunteers, and district partners.
  • Be able to deal with difficult field situations, handle intense work pressure, and deliver under tight deadlines.
  • Travel extensively to remote areas for fieldwork; travel in-country and travel abroad.

Deadline to Apply: August 08, 2021

How to Apply:

If interested send your updated resume to careers@itacec.org Also mention the position you’re applying for in the subject line.